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How do I reconnect Propel to my Zoom account?

If Propel loses access to your Zoom account, please follow these steps to reconnect it:

Disable the Zoom integration in Propel Appointments

Section titled “Disable the Zoom integration in Propel Appointments”
  1. In Propel Appointments, go to Settings —> Integrations and disable Zoom.

Remove Propel Appointments from your Zoom account

Section titled “Remove Propel Appointments from your Zoom account”
  1. Go to the Zoom App Marketplace (https://marketplace.zoom.us/), login with your Zoom account then click Manage in the top right corner.
  2. Click Apps on account in the left menu then click on the app name Propel Appointments.
  3. In your Zoom user’s row, click the hamburger icon in the rightmost column then click Remove.

Re-enable Zoom in Propel Appointments

Section titled “Re-enable Zoom in Propel Appointments”
  1. In Propel Appointments, go to Settings —> Integrations and enable Zoom. In the following popup, authorize Propel Appointments to access your Zoom account.

And that’s it! Propel is now integrated with your Zoom account.

Section titled “And that’s it! Propel is now integrated with your Zoom account.”